Cleaning Days

We do our best to accommodate you with your preferred cleaning day. Since our team works in specific geographic areas on specific days, this might not always be possible. We will, however, meet your request as soon as an opening in the schedule occurs on your preferred day.

Your cleaning day will fall on the same day of the week each time. Our regular cleaning hours are Monday through Friday 7:30 a.m. - 5:00 pm, but will happily make exceptions to fit your schedule. We are closed all major holidays. If your cleaning day falls on a holiday, we will contact you to schedule another day that's convenient for you.

Your cleaning day is guaranteed. If we should ever miss your regular cleaning day we'll return and clean for free! We can't guarantee a specific time of day for your regularly scheduled visits because our travel route can change from week to week.

Contact us in advance with any significant additions to our general service.

Kindly provide notice of cancellation at least 24 hours prior to our scheduled arrival.


Preparing Your Home

In order to provide you with the best possible service, please consider preparing your home in the following manner for your cleaning day:

Remove all clutter from the refrigerator top, countertops, and sink in the kitchen area.

Remove all clutter from countertops in the bathroom areas.

Remove all laundry, toys, shoes etc. from the floor areas.

Restrain pets in a specific area of your home (for their safety).

If you experience any utility outage on your scheduled cleaning day, please contact us immediately so we can reschedule your cleaning.

Please leave a note on the kitchen counter with any additional instructions or concerns.

Due to health and safety guidelines, we cannot clean after rodents and insects or clean-up animal waste.


Access to your Home

Our business hours may periodically require us to have access to your home when you are not there.

Some clients attach a realtor-type box to the front door with a key in it for us to use.

We will discuss accessibility during our initial consultation and will be happy to provide copies of our employee bond and insurance.

clutter and laundry

 

Encouraging Messages
"God often uses small matches to light up great torches and no matter how small you feel in this world, He has something big inshore for you."

 

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